Think pharmacy first—think expert care right near you
Take 5 easy steps to more convenience.
- You are pregnant and/or breastfeeding.
- You suspect pregnancy.
- You have allergies.
- You are taking other medication.
- You have chronic condition(s)
When accessing the Pharmacy First service, please remember to inform the doctor if:
At Old Mutual, we are dedicated to empowering our esteemed customers to take charge of their health. The Pharmacy First program exemplifies our commitment in leveraging community pharmacies as an alternative first point of care for treatment of minor ailments.
Pharmacy
Location/Branch
Contact
Goodlife Pharmacy
All Branches
0724906094
One Stop Pharmacy
Westland, Peponi Road
0745327702
My Dawa
All Branches
0111 054 949
Malibu Pharmacy
All Branches
0114 747 474
Thomson and Thomson
All Branches
0707738162
0117 333 444
Goodlife Pharmacy
One Stop Pharmacy
My Dawa
Malibu Pharmacy
Thomson and Thomson
Location/Branch
All Branches
Contact
0724906094
Location/Branch
Westland, Peponi Road
Contact
0745327702
Location/Branch
All Branches
Contact
0111 054 949
Location/Branch
All Branches
Contact
0114 747 474
Location/Branch
All Branches
Contact
0707738162
Location/Branch
Contact
0117 333 444
If you have any questions or need further details about the Pharmacy First service, please get in touch with our Wellness team on 0711 065 777 / 020 285 0777.
We will be more than happy to assist you.
- One Stop Pharmacy
- Goodlife Pharmacy
- Malibu Pharmacy
- Thomson and Thomson
- My Dawa,
- Select Haltons Pharmacies
- Select Inkamed Pharmacies
The Pharmacy First service is a collaboration between Old Mutual Health and preferred partner pharmacies aiming to provide professional advice and treatment for common ailments.
The service prioritises health and convenience by utilising community pharmacies for prompt, effective, and affordable treatment of common health concerns. This approach minimizes long waits and unnecessary hospital visits.
The care team at the pharmacy comprises clinicians, nurses, and pharmacists. They coordinate virtual clinical assessment, remote medical examination, diagnosis, and treatment.
The Pharmacy First service is designed to treat common ailments. These may include common conditions like cold and flu symptoms, minor injuries, skin irritations, and other non-emergency health concerns.
The virtual clinical assessment involves the coordination of remote medical examination and diagnosis by the care team at the pharmacy. Patients may be assessed through video calls or other virtual platforms to determine the appropriate course of treatment.
Old Mutual Health aims to make the Pharmacy First service affordable for customers. You will be able to pay for your pharmacy first visit using your Old Mutual health insurance or your preferred means of payment
Participating pharmacies for the Pharmacy First service include;
While the Pharmacy First service provides convenient access to professional advice and treatment for common ailments, customers are free to consult their regular doctor for ongoing or more complex health issues.
No, the Pharmacy First service is not intended for emergency situations. In case of emergencies, customers should seek immediate medical attention by calling emergency services or visiting the nearest hospital
While our goal is to provide you with convenient service, please take note of the operating hours for all our partners. You can find the operating hours for all our partnered pharmacies in their respective websites.
Old Mutual Health welcomes feedback from customers regarding their experience with the Pharmacy First service. Customers can provide feedback via 0704 434 343 / 0746 174 561/0719253127 or email us on customerservice@oldmutual.co.ke