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Start investing or manage your
investment portfolio online

Investment Self-Service Portal

Discover the convenience of our online portal, designed to empower you to start investing or manage your portfolio effortlessly, whether you're on the move or at home. Take the first step towards your financial goals with confidence, as our curated selection of Unit Trusts opens doors to growth and security
Explore products

Explore a range of products tailored to suit your needs

What's in it for you?
  • Create an investment profile and start investing.
  • Deposit funds into your current investment account seamlessly.
  • Withdraw to your M-Pesa or bank account with ease.
  • Track the performance of your investments account effortlessly.
  • Access your statements and review past transactions conveniently.
  • Explore and manage your account details effortlessly.
  • Enjoy the flexibility to switch funds between your accounts hassle-free.
  • View the performance of our funds

Our investment portal offers a wealth of features to enrich your experience:

Important Information

Steps to Reset Password

To reset your password, kindly follow the link https://client.oldmutual.co.ke/ and follow the steps below;

  • Click Forgot Password.
  • Enter your Username [registered primary email] eg janedoe@gmail.com
  • Select “Customer” and submit.
  • Check your registered email / Mobile number for the OTP
  • Enter the OTP and verify
  • Enter the New Password and confirm
  • Login with your Username [primary registered email or Account Number] eg janedoe@gmail.com or 1001005 and New Password.
  • Check your registered email / Mobile number for a second OTP.
  • Enter the OTP to verify.
  • Click on your Account Number to access the dashboard.

    • The OTP sometimes goes to your spam or junk folder. If you are still failing to reset your Password, kindly contact clientservices@oldmutual.co.ke or call +254711065100 for assistance.

    Remember to quote your Account Number and registered email.

    If you've previously registered an account through our USSD channel (*480#), or currently have an existing investment profile kindly reset your password here to activate your web portal access by following the below steps:

    Ready to secure your future? Frequently Asked Questions

      Please follow the link https://client.oldmutual.co.ke/ to be able to reset your password or login.

      In case the link still doesn’t open, kindly ensure that your Anti-virus/firewall settings are relaxed, and your VPN /Proxy is off. In case you are accessing the link from your place of work, kindly talk to your IT team for assistance/support.

      If the challenges persist while trying to access the link, kindly contact clientservices@oldmutual.co.ke for assistance. Share the error message you are getting and where possible a screenshot. Remember to quote your Account Number and registered email.

      To log into your account, kindly follow the link https://client.oldmutual.co.ke/ and follow the steps below;

      1. Enter Username [primary registered email or Account Number] eg janedoe@gmail.com or 1001005 and New Password.
      2. Check your registered email / Mobile number for the OTP.
      3. Enter the OTP to verify.
      4. Click on your Account Number to access the dashboard.

      The OTP sometimes goes to your spam or junk folder.

      If you are still failing to login, kindly contact clientservices@oldmutual.co.ke for assistance. Remember to quote your Account Number and registered email.

      Your Account becomes blocked when you enter a wrong/incorrect Password three (3) times. To unblock your account, kindly contact clientservices@oldmutual.co.ke for assistance. Remember to quote your Account Number and registered email.

      The OTP is sent to your registered email and mobile number that you used while registering for your account.

      Check your email and SMS spam or junk folder as the OTP sometimes goes there.

      If you are still not receiving the OTP, kindly contact clientservices@oldmutual.co.ke   for assistance. Remember to quote your Account Number and registered email.

      After you have managed to login and your account(s) doesn’t display, kindly contact clientservices@oldmutual.co.ke for assistance. Remember to quote your Account Number and registered email.

      If one or more of your multiple accounts doesn’t display, kindly contact clientservices@oldmutual.co.ke for assistance. Remember to quote your Account Number and registered email.